Stepping in 2019, Hotel Salak The Heritage has been doing many things for improvement in terms of facilities and support for guest comfort. In line with the increasing of Hotel Business in Bogor City, Hotel Salak The Heritage has new innovative ideas and concepts for the best needs and comfort. Hotel Salak The Heritage has renovated the 2nd floor and makes several improvements to facilities such as Den Hag Café which then becomes more beautiful and modern.
"We were doing renovations to give guests the best experience and keep up with the millennial era which prioritizes visual based on every activity on social media, while having vacation and business activities. Therefore, all guests would get the best value during their stay at Hotel Salak The Heritage." said Mrs. Cindy H.Posumah, the General Manager of Hotel Salak The Heritage, In an effort to improve guest experience of staying and to provide valued experience, Hotel Salak the Heritage provides a new robotic facility named RAISA which stands for: Robot Artificial Intelligence Salak Hospitality. Raisa can provide detailed information about hotel facilities, location of meeting rooms, toilets, rooms, swimming pools and the promotion of Hotel Salak The Heritage, as well as some information about Bogor city tourism, culinary recommendations in the city of Bogor and some interesting information about the trendy city of Bogor.
"Hotel Salak The Heritage is always committed to providing the best service and different experiences for every guest staying here, and according to our motto, where historical value and modern technology meet, we always prioritize updated technology that can help guests and to increase their experiences during staying here." stated the General Manager of Hotel Salak The Heritage.
Digital usage trends and robot applications are indeed new things in the hospitality world, especially for hotel. It can be said that the Hotel Salak The Heritage is the first hotel to provide the services. The readiness of RAISA technology will probably create a new trend in the world of hospitality in using robots for guest information. Hotel Salak The Heritage maintains historical value and tradition since its establishment in 1856, but continues to make innovative changes to support the comfort of every guest staying or having business in Bogor city.