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Hotel Salak The Heritage : Hotel and Meeting Bogor - Official Site

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Salak Privileges Card - Hotel Salak The Heritage

SALAK PRIVILEGES CARD

Hotel Salak The Heritage invites you to get more experience and service with the Salak Privilage Card ®, a privilege program where exclusivity and insightful service meet the standard of excellence.

As a Salak Privilage Card ® member, you will enjoy complete benefits from this member program. With this you will get more discounts for accommodation, food, beverage, and laundry at Hotel Salak The Heritage. Moreover, you will get complimentary room vouchers, complimentary room upgrades and late check-out upon availability with reservations. You will have exclusive access to your personal profile anytime through our password-protected member portal. This allows you to easily get information about reward points and learn how to receive more benefits.


General Overview

  • What is SALAK PRIVILEGE CARD?

    • SALAK PRIVILEGE CARD is an exclusive privileges. Program that allows loyal guests to enjoy exclusive services and benefits based on your personal preferences, as well as, earn valuable room upgrades. Once your unique member profile is complete.

  • What is the advantage of joining?

    • The program is simple and guests receive special benefits for every stays at Hotel Salak The Heritage. It offers the recognition and personalized services that are most meaningful to you, paving the way for an exceptional experience with every stay.

  • How do I apply?

    • Registration for the program occurs:

    Click Here to apply for SALAK PRIVILEGE CARD

  • How can I learn more about SALAK PRIVILEGE CARD?

    • Visit our Program Overview page or contact SALAK PRIVILEGE CARD Guest Services at +62 251 8373 111. For assistance email spc@hotelsalak.co.id


Making a Reservation

  • How do I earn credit for stays?

    • Once you become a member, simply provide your unique Member ID when making a reservation on hotelsalak.co.id website or by calling the hotel room reservation directly at +62 251 8373 111.


How to Earn and Redeem Benefits

  • As a member how can I redeem my complimentary room voucher ?

    • You may directly call +62 251 8373 111 reservation service check room availability and to redeem complimentary room vouchers.

  • How do I find out how many complimentary upgrades I am entitled to ?

    • You may directly call to +62 251 8373 111 reservation service to check room availability and to redeem complimentary upgrade room.

  • Are there blackout dates for complimentary upgrades and complimentary nights?

    • No, you can redeem anyday based on room availability. Hotels may limit the number of standard rooms available for redemption.

  • As a member, can I transfer complimentary nights to other guests?

    • Complimentary nights cannot be transferred to other guests.

  • When can I redeem my complimentary upgrades and nights?

    • Complimentary upgrades and nights can be applied to the following stay after they are earned.

  • Do my upgrades and nights expire?

    • Complimentary upgrades and nights expire 12 months after they have been earned.


Managing Your Account

  • Where can I view and/or edit my account information online?

    • You may visit hotelsalak.co.id to view accounts and update profile information.

  • How will I receive my account summary?

    • Members can view account and profile information online by going to hotelsalak.co.id. All stays at Hotel Salak The Heritage will be shown on your account summary.